NYS Office of Information Technology Staff:Īll ITS employees are required to complete and pass the "How to Work Remotely" online training course before beginning to work remotely. Please follow your agency's specific policy and mandate for training and remote work. If you have questions regarding working remotely, please discuss with your supervisor or refer to your Agency's policy. Generally, the following must be completed before an individual can begin working remotely. Where can I find instructions? Click on the Virtual Desktop tab above. What equipment do I have or need? VMWare Horizon Client application and RSA Token. I have VDI thin client or zero client at the office."
WORK REMOTELY PC
I don't have a PC to log into at the office.
WORK REMOTELY FULL
"I need access to my Virtual Desktop (VDI) since I am a VDI user in the office and require access to my full desktop. Where can I find instructions? Click on the Remote Access SSL VPN tab above. What equipment do I have or need? Windows based personal device with internet connectivity and an RSA Token or State issued device that does not have the PulseSecure Client VPN installed. "I need access to my full desktop I use in the office, including my agency-specific applications."
WORK REMOTELY PASSWORD
Where can I find instructions? Sign in with your my.ny.gov username and password and select the application you need to access. What equipment do I have or need? State-issued or personal device with Internet access. "I need to access the ITS Service Management System (ITSM) and the Statewide Learning Management System (SLMS)." Where can I find instructions? Click on the O365 tab above. What equipment do I have or need? State-issued or personal device with Internet access and an RSA Token. "I need access to email and Microsoft Office products (Word, Excel, etc.) and the ability to share files with others via SharePoint or OneDrive though Outlook Web Access (OWA)." When working remotely, which option is right for me? Report other RSA token issues: For additional RSA assistance, please visit to view important "How To's", answers to common questions, Troubleshooting help, User Guides, tips and instructional videos. RSA PIN Reset: If you need to request a RSA Pin Reset, Log in to using your email address and password. Then click Troubleshoot.
The ITSM Self-Service Portal can be used to check the status of a ticket or request assistance. Please click the link above and sign into the self-service portal. For detailed instructions, click on the RSA SecurID Token tab above. To obtain a token you will need to submit your request through. To access your agency's network and necessary applications remotely you will need to request and activate an RSA SecurID token.Īn activated RSA SecurID authentication token will enable you to access programs such as the Outlook Web Application (OWA), Office 365 (O365) products including SharePoint, and Virtual Desktop Infrastructure (VDI). This site contains resources and common troubleshooting tips to support individuals who may be working remotely. This research was partially supported by a research grant from the Smith Richardson Foundation.Welcome to the New York State Office of Information Technology Services (ITS) "Working Remotely" page. To work remotely is to access your agency's network while you are away from your primary workstation.
Overall, we estimate that about half of the US workforce currently works remotely at least some days each week. We find that explanation (e) explains the bulk of the difference in estimates between the Current Population Survey (CPS) and other measures of remote work, underestimating the remote work rate by 33 percentage points. We compare our results with alternative measurement approaches, focusing on five factors: (a) differences in the selection of respondents among mail versus web -based surveys, (b) differences in the inclusion of self-employed workers, (c) ambiguity that arises from the forced classification of remote versus non-remote work into discrete categories, (d) the industry mix of the sample, and (e) the exclusion of people who were already remote pre-pandemic. We find that in October, 2020, 31.6% of the workforce always worked from home and 22.8% sometimes or rarely worked from home, totaling 53.6%.
To address this limitation, we field a new, nationally-representative survey instrument called the Remote Life Survey (LFS) in October 2020.
While there has been a widespread recognition that the remote work rate surged during the height of the coronavirus pandemic, there is disagreement about the extent of this change.
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